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Grievance officer

If something has gone wrong and our reservations team hasn't been able to fix it, or you have a concern about how we handle your personal data, write to our Grievance Officer.

Last updated: 27 September 2026

Contact details

Name
Grievance Officer, Wheels Rent A Car
Email
ramesh@wheelsrentacar.com
Phone
+91 70757 20095
Address
6-3-869, 1st Floor, Tourism PlazaBalayogi Paryatak Bhavan, Greenlands, BegumpetHyderabad, Telangana 500016

What happens when you write to us

  • We acknowledge your complaint within 48 hours.
  • We aim to resolve it within 30 days of receiving it, and will keep you updated if we need more information.

What to include

  • Your name and the mobile number used for the booking.
  • Your booking reference, if the complaint relates to a trip.
  • The date(s) and city involved.
  • A clear description of what happened and what you would like us to do. Attach receipts, screenshots or photos if they help.

For quicker help with a live booking — a late car, a change of plan or a billing question — call our 24×7 reservations desk on +91 70757 20095 first.

If you are not satisfied

  • Personal data complaints: after using our grievance process, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. See our privacy notice.
  • Consumer complaints: you may contact the National Consumer Helpline or approach the appropriate consumer commission under the Consumer Protection Act, 2019.